University Medical Center

(318) 261-6000

2390 W Congress St, Lafayette, LA | Directions   70502

30.217097 -92.046424

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Doctors

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1.0
January 09, 2009

cont. worst visit. dire emergency for us to have a seat and wait until shift change which was 7am and THEN there would be a dr there. i was VERY upset when they told me this because i had been sitting there since 10 pm the night before and no one mentioned this to us. if i had known this was the situation i would have went home slept and came in when there was a dr there.. i mean when i come to the ER i expect there the be a dr on staff, what kind of emergency room doesnt have a dr. so 11 hours passed when they FINALLY called my name which happend to take 2 minutes in the room in the back where i was then released to find out that they didnt know exactly what was wrong with me and all they could do was refer me to another dr. do not go here its the worst place ever

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1.0
January 09, 2009

worst visit. my visit at UMC in lafayette was the most excruciating hospital visit of my life.... i arrived there at 10pm to sit in triage for 10 minutes because no one was in there, then once i got in the waiting room there wasnt very many people ahead of me so i thought it would maybe be only a 3-4 hour wait. so i sat there and waiting patiently for them to call my name, finally after 1 hour they called me to do a urine test and then to have a seat back in the waiting room where i waited and waited. 2 hours later they called me in for bl**d work and once again told me to have a seat back in the waiting room. after having done my bl**d work and urine test i thought it would only be another hour and a half till i saw a dr. boy was i wrong. after waiting patiently for 6 hours i began to get agrivated, the chairs were VERY uncomfortable, there were no magazines, no newspapers, nothing to read, and the TV was turned to jerry springer which only began to make the other patients rowdy. one patient began to yell vulgarly at the television about his thoughts on women, and me and my mother in law were in there which made us very uncomfortable, we could not go stand outside unless it was all the way infront of the building because there were no speakers where u could hear if they called your name, we couldnt walk around in the hospital because again there were no speakers to hear ur name. after being there for 8 hours we began to complain to the staff and ask how much longer our wait would be where we were told they didnt know and for us to just have a seat and wait because it wouldnt be much longer. so we did as we were told, we sat there for 8 hours and the entire time we were there they called no one to the back and we began to wonder what was the deal with that so when we asked they rudely told us that there was no clinic and no dr's there so unless it was a

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